Shipping Policy

At Wresto Store, we aim to process and deliver your orders quickly and safely across Pakistan through trusted courier partners.

1. Order Processing

Orders are usually processed within 24–48 business hours after confirmation. Orders placed during weekends, holidays, or promotional periods may take longer.

We may contact you by phone or WhatsApp to confirm your order before dispatch.

2. Delivery Time

Major Cities: 2–4 business days

Other Areas: 3–6 business days

Delivery times may vary depending on the destination, courier, weather, and other unforeseen circumstances.

3. Shipping Charges

Shipping charges will be shown at checkout or communicated before order confirmation. Free shipping may be offered during selected promotions.

4. Cash on Delivery

COD may be available for eligible locations. Payment is made directly to the courier upon delivery.

Please ensure someone is available to receive the parcel.

5. Order Tracking

After dispatch, tracking details may be shared through SMS, WhatsApp, or email. You can use these details to track your shipment with the courier.

6. Delivery Issues

If you provide an incorrect address or contact information, refuse the parcel, or remain unavailable, the order may be returned to us. Additional charges may apply for re-shipping.

Courier delays may occur due to weather, holidays, high order volumes, road closures, or operational issues.

7. Damaged or Incorrect Orders

If your parcel appears damaged, opened, or tampered with, contact Wresto Store as soon as possible.

For electronic products, we strongly recommend recording a complete unboxing video to help with claims involving damage, missing items, or incorrect products.

8. Order Cancellation

Orders can usually be cancelled before dispatch. Once handed over to the courier, cancellation may not be possible.

9. Delivery Coverage

We aim to deliver across Pakistan. Some remote or non-serviceable areas may have limited availability.